Hey Reader, "Oh God, here we go again." That's what my team would groan every time I brought a new idea to them. I used to think one of my greatest gifts was the ability to see over the horizon, connect the dots, and come up with a million new ideas. It took me a while to hear what they were telling me with those groans. See, I was in a group back then and we used to have a monthly presentation from a speaker. Each month we would laugh about how dangerous it was to hear one of those...

Hey Reader, If every hard problem in your company still finds its way to your desk, here's the hard truth: you didn't build a bigger company. You built a longer list of stuff to do. Twenty years ago, my mentor Terry Dunn told me something I didn't want to hear: "You had better get comfortable being the least informed about the details of your business." I'll let you think about how that went. This week kicks off our CEO Mindset series with that lesson. In this episode: Why the skills that...

Hey Reader, "You need to turn off work, Dusty. I need you to be 'husband Dusty' right now." My wife Tara tells me that more often than I'd like to admit. I'm a professional fixer, and my whole career has been built on building and fixing things. So I'll flip into coach mode in a nanosecond, and almost nothing makes her madder. She didn't ask for a coach. She asked for a supportive, loving husband. Last week my peer group discussed the difference between listening and fixing, and I've been...